The strengths that have made the DEUTZ-FAHR technical support service synonymous with quality are attention to the needs of the customer, the professionalism of our personnel and our widespread, nationwide network of service centres.
Every DEUTZ-FAHR customer is unique
Meeting the needs of the customer are always the first priority of the DEUTZ-FAHR team. We're here to listen to and understand their needs, offer support and advice in choosing the right product, help them identify the best solution for their specific needs and offer support in every stage of ownership, from the purchasing experience to usage in the field, with a passion for every type of farming.
Delivering a quality technical support service
Competence and precision are cornerstones of the specialist training each DEUTZ-FAHR service technician receives. Advice before you buy, pre-delivery inspections, scheduled maintenance programmes, rapidly available original spare parts and an extensive range of accessories and after-sales services: these are just some of the many advantages offered by the DEUTZ-FAHR technical support network.
The quality of the service delivered is guaranteed by constant training programmes for our workforce. Training courses, conducted both remotely and with physical attendance, are held periodically by Academy SDF centres in every major market in Europe and beyond, with particular focus on aspects such as electronics, digital services and the connectivity of our machines.
DEUTZ-FAHR has an extensive global service network, with over 3000 dealerships and authorised service centres in total. With detailed technical documentation and the D-TECH diagnostic platform, now enhanced with new applications and
troubleshooting functions, the DEUTZ-FAHR network of dealerships and service centres has an arsenal of constantly updated, state of the art tools at its disposal. The dedicated SDF Compass portal also offers dealerships direct, rapid access to effective, professional support provided by the SDF group itself. SDF and its service network can now support customers throughout the entire life cycle of the machine, with services such as the SDF ExtraCare extended warranty, maintenance plans and remote assistance.